SEEN & NOTED: NEW YORK, NY — On a recent visit to New York's Official Information Center at 810 Seventh Avenue (53rd Street), the storefront location features three large interactive multi-touch tables that enable visitors to explore New York on a neighborhood-by-neighborhood basis to learn about local attractions and print a personalized itinerary. The interactive tables provide maps and site specific information on the city's top tourist attractions, restaurants, shops, and museums in 10 languages. In addition, a large digital signage video wall displays photos and offers advice from local experts and celebrities.
The interactive tables were built by GestureTek, a Toronto-based developer of interactive camera-enabled gesture-recognition technology. The tables incorporate both touch and object recognition, that unlike a typical touch screen, use a specially designed discs each containing a unique barcode. When a visitor arrives at the center they can pick up a disc to use on an available table. When a visitor moves the disc across a table's surface, the maps come alive enabling a visitors to use interactive navigation to explore the city's 5 boroughs using touchscreen input. Additional information on specific locations can be accessed by simply touching flagged items on the screen. Speakers located over each table provide audio feedback to visitors while they navigate the system. After selecting their destinations, visitors can then place the disc on a receiver to automatically print out a customized itinerary, or send the itinerary to their cell phone or an email address. When the disc is placed on the receiver, a Google Earth fly-through video shows the visitors their selected destinations on the center's large screen video wall. The Information Center also provides NYC visitor guides, brochures, maps, discount coupons and a MetroCard vending machine is conveniently located in the Center to encourage visitors to use mass transit.
New York's Official Information Center was originally opened in 2009 and was designed by WXY Architecture & Urban Design with audio-visual integration by VideoSonic Systems Inc., a New York-based systems integration company that has provided audio-visual technology for museums, universities, corporations and retail stores that include Sony Wonder, Swatch, Prada, and HBO.
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