Parabit Systems, a New York-based company that manufactures, integrates, installs, and services a wide array of products aimed at improving customer experience with self-service has completed two major installations at New York area airports. Parabit Systems was awarded the 5.5 million dollar contract by the Port Authority of NY/NJ for the construction, installation, and maintenance of 27 state-of-the-art Welcome Centers at New York-area airports that include JFK, LaGuardia, Newark Liberty, and Stewart airport.
Each Welcome Center provides a variety of information to assist travelers ranging from print brochure racks to Internet access portals. Travelers will be able to obtain general information regarding each airport, as well as flight information, accommodations, ATMs, dining, local attractions, car rental, ground transportation, and more through a range of phone banks, interactive displays, video monitors, and service counters.
The Welcome Centers are positioned in high visibility areas near Customs and baggage claims. Construction on the Welcome Centers began in March 2008 and will continue through 2009. When completed the 27 Centers will incorporate a total of 60 kiosks and 350 digital displays.
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